Privacy policy

Privacy Policy

Last updated: 23 July 2025

This Privacy Policy describes how axelmano.com (the “Site”, “us” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at axelmano.designs@gmail.com or by mail using the details provided below:

46 Queen Street
Woollahra NSW 2025
Australia

Collection of personal Information

When you visit the Site, we collect the information about you that we need to run our business.

We may collect your personal information where you agree and when we reasonably need it to carry out our functions and activities, manage our business, or comply with the law.

When you shop with us online, we will also collect the following information: What you ordered, how you paid, your payment card details, your delivery preferences and behaviour on our website such as products you viewed and web pages visited.

Sharing of personal information

We may share your Personal Information with service providers to help us provide our services and fulfil our contracts with you.

For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information in the Shopify Privacy Policy and the Shopify Consumer Privacy Policy

However, we will not use or disclose your Personal Information for a purpose other than as noted in this Policy or supplementary privacy notice unless:

  • your express consent is obtained;
  • We are required to, or authorised by the law or a court or tribunal order; or
  • otherwise in accordance with the NSW or Australian Privacy Laws.

We will take all reasonable steps to ensure that itself and all associated service providers do not breach applicable privacy laws in relation to the information.

Using personal information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Data retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

We may retain your Personal Information where such retention is necessary for compliance with a legal obligation to which we are subject. When we no longer need it, we work to destroy or de-identify it.

Your rights

We takes all reasonable steps to ensure the Personal Information it collects is accurate, complete and up to date. Accordingly, and as required by the Australian Privacy Laws, you can access any of your Personal Information that we hold, except in the circumstances set out in appropriate legislation. 

If you would like to access or update your Personal Information, or if you would like to know more about the Personal Information that we may hold on you please contact us as per the details provided in this policy.

Cookies

Cookies are small text files that are saved on your computer or mobile browser to track information about your website visit. Along with similar technologies such as local storage, pixels, and tags, cookies help ensure your browsing experience is smooth and seamless.

There are two broad types of cookies: 

  • First party cookies. These cookies are served directly by us to your device.
  • Third party cookies. These cookies either collect data on behalf of us (like analytics or other technical service providers) or also collect data for their own purposes (like advertising and social media cookies).

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are session cookies, which are temporary and only exist only while your browser is open and are deleted once you close your browser. Other cookies are persistent cookies, meaning that they survive after your browser is closed for a defined period (depending on the browser), or until they are manually cleared from a user’s browser storage. They can be used by the website to recognise your computer or mobile device when you open your browser and browse the Internet again.

We use the following cookies on our Site:

Essential Cookies (Always On)
Essential cookies are necessary for the website to function properly and cannot be turned off. These cookies enable core features such as security, network management, and accessibility. They ensure the website performs as expected every time you visit. While they cannot be disabled, they do not store any personal information.

Examples of use:

  • Essential cookies are used to store user preferences, enhance website security, and improve page load times. These cookies are required for our websites to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of our websites may not function properly as a result.

Analytics Cookies (Always On)
These cookies allow us to count visits and review key traffic sources so we can measure and improve the performance of our site and cannot be turned off. They do not store directly personally identifiable information but are based on uniquely identifying your browser and internet device. 

Examples of use:

  • We use Google Analytics to measure how people use our websites. These platforms gather information about website usage by means of cookies which collect anonymous data. The information gathered is then used to create reports about the use of our websites. Persistent cookies used by Google Analytics includes ‘_ga’. For more information about Google Analytics visit the Google Marketing Platform webpage and you can read Google’s Privacy Policy.

Advertising Cookies (Optional)
We use advertising cookies to deliver relevant ads and marketing to you based on your interests and interactions with our site. These cookies help us limit the number of times you see an ad, measure the effectiveness of our campaigns, and improve your overall experience. With advertising cookies enabled, we aim to make sure that the ads you see are meaningful and aligned with what matters to you. 

Examples of use: 

At times we might use advertising cookies from vendors including Google and Meta (the company which owns Facebook and Instagram) for the purposes of targeted online advertising.  For more information on the vendors identified above including how they place and use cookies, please view their privacy policies at:  

Advertising cookies such as those detailed above will not load unless you consent to receiving Advertising cookies. 

 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

Changes to this policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by email or by mail using the details provided in this policy.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the Privacy Commissioner via the following channels:

Email: ipcinfo@ipc.nsw.gov.au
Phone: 1800 472 679
Address: Level 15, McKell Building, 2-24 Rawson Place, Haymarket NSW 2000
Postal Address: GPO Box 7011, Sydney NSW 2001